We ship worldwide via Canada Post. Shipping rates will be automatically calculated at checkout.

Check out all the places we’ve shipped orders to here!

For local customers, there is also a FREE IN-STORE PICKUP option (by appointment only)
COUNTRY RATE DELIVERY TIME
Canada Orders up to $124.99 $8* 1 – 7 business days
by Canada Post Expedited
$125 and over** FREE!
United States Orders up to $199.99 $10 + 10% of order subtotal up to a maximum of $25* 4 – 10 business days
by Canada Post Small Packet Air
$200 and over** FREE!
International All orders $10 + 20% of order subtotal up to a maximum of $40* 6 – 10 business days
by Canada Post Small Packet Air

* when the actual shipping cost is lower than the amount paid, we will refund the difference to your account 🙂 Typically, orders within Canada that weigh up to 500g and fit into a flat envelope cost $5 or less to ship and International orders up to 500g cost $11.

** applicable to regular priced items only

Order processing time

We make every effort to fulfill orders as quickly as possible. In-stock orders typically ship the same day, but are guaranteed to ship by the next business day. Orders are processed but not shipped on weekends and holidays.

Please note we reserve the right not to ship any orders for any reason.  If there is an issue with your order and it cannot be shipped, we will contact you with a potential resolution.

Customs, duties & taxes
Within Canada:

Federal and Provincial sales taxes appropriate to the destination province will be added to all orders.

US and International Orders:

Orders shipped outside of Canada are exempt from Canadian sales taxes. However, please note that duties and taxes are determined by the customs agency within the destination country. Therefore, although charges are not always incurred, any duties or taxes that may apply are paid for by the recipient.

Returns & exchanges
Yarn

Unused yarn in its original condition may be exchanged for store credit within 90 days of purchase. Returns must be pre-authorized by contacting us at hello@modernbee.ca. Items must be properly packed, in original and unused condition. Please note that the customer must pay for all shipping costs associated with exchanging yarn. (It is recommended that you insure your package, as we cannot be responsible for items that are lost or damaged in the mail)

All Other Products

Fabric, patterns, needles, and other notions may not be returned for credit but will be replaced if defective. Returns must be pre-authorized by contacting us within 7 days of delivery at hello@modernbee.ca

Send or drop off all returns and exchanges to:

Modern Bee
1507 Niagara Stone Road
P.O.Box 330
Virgil, ON L0S 1T0 Canada

Please include…
* the original receipt
* your email address & phone number
* your shipping address

We want you to be completely satisfied with your purchase. If you have any questions about shipping or anything else, please email us at hello@modernbee.ca!

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